ISO 9001 Accredited

Our management systems are accredited to ISO 9001 and the company and its employees are committed to Continuous Improvement to systems, products and services to our customers. Our certification reinforces our commitment to quality, customer care and satisfaction.

Being Certified means:

  • We are recognised nationally and internationally for the quality of our management systems.
  • Our systems are regularly reviewed by external monitors to ensure that we are doing what we say we are doing.
  • We are now eligible to use the Certification logo below to demonstrate our compliance both in Australia and Internationally.

To achieve and maintain Certification we need to:

  • Document our policies, processes and procedures - this assists all Stirlings Australia staff to determine how we do things.
  • Identify any opportunities where we could deliver even better service.
  • Implement an annual audit program to aid with processes of continual improvement.

Certification

As part of our Total Quality Assurance, we provide certification for the entire range of stock.

Stirlings Australia can provide three levels of certification:

  • Letter of Conformity - A letter addressed from Stirlings Australia confirming product type and grade.
  • Material certificate - EN10204.3.1 Certification available, stating basic chemical and physical properties, transferred exactly from the original certificate by our authorised officer.
  • Original Mill Certificate - Being a copy of the original, is available strictly on application only, at the discretion of our Quality Manager.

These certificates are available upon request, just ask your sales representative when you place your order, and they will be more than happy to organise them for you.

Quality Policy

Stirlings Australia is recognised for providing quality integrated supply solutions for stainless steel products and related value-added services to its customers.

Our Company is committed to growth that will be achieved through compliance with and continuous improvement of our Management Systems, ongoing team training and the continuous investment in capital resources.
Our objectives for quality are to not only meet but where practical and possible, to exceed our customer’s expectations. We shall continuously work toward the goal of total customer satisfaction.

We intend to clearly communicate our commitments and objectives to all of our employees through effective training and communication programs.
We shall establish effective Management Systems and thoroughly train our employees in what they mean and how they work.
rob Valerie Jenaway
Operations Officer
Direct Line: +61 8 9366 6797
valeriej@stirlingsaus.com.au
andrew Andrew Hepburn
Inventory & Logistics Manager
Direct Line: +61 8 9366 6776
andrewh@stirlingsaus.com.au
andrew Jeremy Bone
Operations Controller
Direct Line: +61 8 9366 6744
Jeremyb@stirlingsaus.com.au

Distribution Centres & Sales Offices


Western Australia
Cnr North Lake Road
and Sobek Pass,
Bibra Lake, WA, 6163

Ph:+61 8 9366 6700
saleswa@stirlingsaus.com.au
Queensland
51 Musgrave Road,
Coopers Plains,
QLD, 4108

Ph:+61 7 5631 0300
salesqld@stirlingsaus.com.au
Tasmania
8 Lampton Ave,
Derwent Park,
TAS, 7009

Ph:+61 3 6277 6100
salestas@stirlingsaus.com.au
New South Wales
Contact: 0422 408 485
salesnsw@stirlingsaus.com.au

South Australia
Contact: 0458 010 191
salessa@stirlingsaus.com.au

Victoria
Contact: 0458 010 191
salesvic@stirlingsaus.com.au

Northern Territory
Contact: 0458 010 191
salesnt@stirlingsaus.com.au

 

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